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RETURN POLICY
Last updated January 16, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:

CWAY PEST CONTROL
Attn: Returns
RMA #
268 BARTHOLOMEW ST  
BROCKVILLE, Ontario K6V 2S6  
Canada  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS    
The following items cannot be returned
 
     ●     opened package encassements     

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 30% restocking fee will be charged for all returns in excess of $100.00.          
     ●     Opened products that were not damaged or faulty by sender will not be approved for returns   
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 

This return policy was created using Termly’s Return and Refund Policy Generator.